Ms. Zelnio brings more than 20 years of technology and contract delivery experience to USG1 in her role as Vice President. Her background in managing the accounts of federal, state, and commercial clients provides USG1’s customers the service expertise they need to run their programs, projects and day to day operations more effectively.
Prior to joining USG1, Ms. Zelnio was a Senior Manager for ISS Solutions, a Geisinger Health System company. While there, she served in several roles including the management of the IT Staffing Line of Service, Depot Services, Technical Assistance Center (Service Desk), IT Product Sales and the acquisition of Contact Center Services. Prior to these roles, she also served as the IT Manager for both Infrastructure and Software Acquisition operations.
Before joining ISS Solutions, Ms. Zelnio worked for Computer Maintenance International, a Federal Computer Corporation company, where she oversaw the day to day operations for a nationwide IT hardware maintenance contract with the Federal Bureau of Investigation as well as project management and systems analyst duties.
Ms. Zelnio earned a B.S. in Business Management from George Mason University and an MBA, with a concentration in Finance, from LaSalle University. Additionally, she holds a Project Management Certification from Penn State University and is a certified Scrum Master.